Plaza Inn & Suites - Phoenix

ex. Comfort Inn Phoenix

2641 West Union Hills Drive, Phoenix, AZ, United States, 85027show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  84 reviews
Overview

Plaza Inn and Suites offers a perfect accommodation in Phoenix.

The venue is 9 km away from Wet \'n\' Wild Phoenix .

Plaza Inn & Suites can be reached in a 35-minute drive from Sky Harbor Intl airport.

Rooms

The hotel rooms are non-smoking and come with central heating, flat-screen TV, a refrigerator, a personal computer and a sofa. Guests will also love a hairdryer, a walk-in shower and complimentary toiletries bathrooms equipped with a hairdryer, a walk-in shower and complimentary toiletries.

Eat & Drink

The steakhouse Bill Johnson's Big Apple is about 5 minutes’ walk from the property.

Services

There are a safe deposit box, truck parking and a lift at guests' disposal.

Relax

The hotel provides cots and a game room for families with children. Guests can keep fit with a gym and a fitness centre offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   166.

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Facilities
Internet

Paid internet access

Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Self-service laundry
  • Hearing impaired services
  • Wake up service

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor heated swimming pool
  • Spa & wellness centre
  • Jacuzzi

Room features

  • Air conditioning
  • Individual heating
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
Cancellation
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Location
Getting around
Airports
Glendale Municipal (GEU)13.5 mi
Bus
Bus stop1.1 mi
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Reviews
7.4
Very goodBased on  84  reviews

Rating by category:

6.0
Rooms
  • 8.2
    Fabulous

    everything was very good but not exceptionally luxurious (and that was also very good because it made this place very good on value to price comparison). good rooms. good facilities. good service. front desk was not just good, they were exceptional. used the hotel for 1 day and it was good value. will stay there again and recommend it to others looking for a budget but clean, comfortable stay

  • 9.6
    Exceptional

    The motel had a major computer problem and could not make room keys. The staff was very gracious and helpful in getting us in to our rooms when we needed. Unfortunately some guests were angry and didn't try to be understanding; however the staff remained very professional during this crisis.

    The only think warm about the "Warm Breakfast" was a waffle. The coffee in the breakfast line, both mornings was very weak (colored water). However the coffee in the lobby was good.

  • 7.8
    Fabulous

    much noise come from the pool area. continued until after midnight. only light in bath room was the heat light. others had been taken out. light was not sufficient.

  • 8.2
    Fabulous

    Staff was very friendly. Allowed me an early check in. The room was clean and very nice!

    Not a big thing - engineering bothered me a couple of times trying to take care of a leak. It would have been better if they put me in another room since they knew there was a problem.

  • 5.4
    Guest rating

    Internet connection was unreliable No security

  • 7.0
    Very good

    Front desk staff were very helpful and friendly.

    Whole facility was a little on the shabby side.

  • 7.8
    Fabulous

    full continentional breakfast

    noisy conditioner

  • 6.2
    Good

    The lobby area was nice and room was a pleasant surprise. The hotel staff was attentive.

    The breakfast was not up to par. For the name of the hotel chain and the offer of breakfast included that should be more than hardboiled eggs, toast, 2 types of cereal and a waffle. The coffee was awful and there was no fruit (other than an orange you had to peel). The area of the smoking rooms was disgusting and the smell was everywhere on the 2nd floor. The carpet was nasty! as well as the hot tub.

  • 4.2
    Guest rating

    had no choice - was closer to the location of my conference

    cleanliness

  • 9.6
    Exceptional

    great bathroom! spacious room!

    no fridge in room, bed was not too comfy

  • 9.2
    Superb

    Reasonably priced. Good location for our plans. The beds were very comfortable.

    The shower wasn't good at maintaining temperature. The staff knew about it and were apparently working on it.

  • 5.8
    Guest rating

    It had a good number of lamps, the blankets were good, toiletries were provided, and it was quiet despite being alongside the freeway. Also had ample parking with wide spaces, And the staff did try to be accommodating although several mistakes were made...key issued to another party, keys had to be re-issued when demagnetized, etc.

    Comfort Inn did not have my reservations (two separate ones) booked through Booked.net when we arrived. However, they were able to find two rooms for us. And we didn't like that the keys were easily demagnetized, making it necessary to go back to the front desk for a new key.

  • 5.0
    Guest rating

    Advertising a hot breakfast is not make your own waffle on a broken machine. That was the only thing hot!! Had to ask to have the garbage removed from the over flowing trash can after it sat there for two days.

  • 7.4
    Very good

    Bed was comfortable shopping & restaurants we wanted to go to were close by price was ok

  • 10.0
    Exceptional

    I liked most everything

    Did not like that I could not take breakfast back to my room

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Highlights
7
Very goodBased on  84 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Glendale Municipal (GEU)13.5 mi
Bus
Bus stop1.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room